Política de privacidad.
NK Producciones Artísticas, S.L.U. (hereinafter "NK Producciones Artísticas") wishes to inform you in a transparent manner, through this Privacy Policy, about all the treatments we do with your data, the purposes for which we treat them and the rights that you as a user can exercise over your personal data, as well as the time during which we will keep your data.
We inform you that by accessing our Website you become a User. As a User, you declare that you have the necessary legal capacity to understand and accept the Privacy Policy in its entirety. This Privacy Policy should be read in conjunction with our Cookies Policy and Terms and Conditions in the event that you make a purchase through our website.
Thank you for visiting our website. We hope you enjoy getting to know the services that NK Producciones Artísticas offers you.
1. Who is responsible for the processing of your data?
This Privacy Policy governs the use of the website www.nkprodarte.com (hereinafter "the Website"), of which NK Producciones Artísticas, S.L.U. (hereinafter "NK Producciones Artísticas") is the owner.
The data controller is NK Producciones Artísticas, S.L.U, with CIF number B6725788 and registered in the Commercial Register of Barcelona, Volume 46502, Folio 110 Page: 522093 Inscription 1 and registered office at Pau Claris 97, 4º 1ª - 08009 Barcelona (Spain), info@nkprodarte.com.
Users agree to be bound by the terms and conditions contained in these Terms and Conditions, to the extent that they may be applicable.
2. What is personal data and processing?
They are those data that identify or allow to identify a person. For example, the data that can identify a person directly is the name and surname, while the ID number can identify him/her indirectly. Personal data includes information such as cell phone number, e-mail address, date of birth and gender, among others. It may also include numerical identifiers such as the IP address of your computer, as well as information obtained through cookies.
A personal data processing is any operation or set of operations that we perform on your personal data, such as, for example, the collection, recording, storage, use and communication of your data.
3. What kind of information do we collect?
In order to carry out the data processing specified in this Privacy Policy, we need certain information about you. Therefore we collect the information you provide us through the various channels of interaction and communication such as the registration form on the web to register a membership account, the application forms for information and contact, the newsletter subscription form, corporate profiles on social networks, etc..
The data we may collect through the above channels are your name and surname, gender, date and place of birth, ID number, full address, telephone and cell phone number, email address, your product purchase and/or subscription history, your subscriber profile (which includes information about your interests, etc. ), the answers you provide to satisfaction or product rating surveys, your characteristics, preferences, tastes and topics that are of interest to you, details of product orders/purchases you make, your social media profiles (where you consent to share this personal information with us), information about your use and browsing of the Website (web page from which you arrive at the Website, layers of the Website visited, processes started and abandoned, IP address, type of device from which you access the Website, Internet browser used, time spent on the Website, etc.), we also store a "session ID" corresponding to an internal code that identifies you as a user, opinions about products, services, events and/or comments on our blog, etc.
4. How do we collect your personal data?
It is not necessary to register on our website to enjoy and be informed of all the services we offer in NK Producciones Artísticas. We only collect and process information that you provide us through the following ways:
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Customer card form: in which you communicate us personal data to register as a partner on the Website.
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Purchase form: in which you provide us with personal data in order to execute the conditions of use and contract.
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Tickets for groups: in which you provide us with personal data in order to obtain benefits and discounts as a group.
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Contact forms: in which you provide us with personal data to request information about our products, shipping conditions, payment, cancellation methods for subscriptions, etc.
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Interaction with the Website and NK Producciones Artísticas in social networks: through the use you make of the Website by browsing it and through the interaction you may have through the corporate profiles of the company in various social networks.
5. What processing do we do with your personal data and for what purposes?
In order to inform you transparently and in detail about the purposes for which we process your data we have proceeded to separate the information relating to each treatment in separate tables. Thus, you will be able to find all the specific information on each of the processing operations we carry out on your data in its corresponding table.
Each descriptive table of the corresponding processing includes the following information:
1) For what purposes do we process your data?
In this column we explain why and for what purpose we process your personal data.
2) On what legal basis do we process your data?
This column explains the legal basis that allows us to process your personal data. Data protection regulations require that we have a legitimate basis for processing your data. Thus, to process your personal information we rely on 4 legal bases depending on the activity or processing we carry out on your data. The legal bases for the processing of your personal data may be:
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Legitimate interest: As a company, NK Producciones Artísticas has a legitimate interest in collecting and processing your personal data in order to study and analyze the adequacy of our Website, products and services, if they suit the needs of our customers, subscribers and users or, conversely, should be modified in any particular aspect or can be improved to better suit those needs. It also has a legitimate interest in maintaining regular contact with you to keep you informed about promotional or advertising matters about its products and services. In any case, this legitimate interest is based on an analysis of the appropriate balance of our interests in processing your personal data and your rights and freedoms. The result of this analysis will determine whether or not we can use your personal information for the processing described in this Privacy Policy (except for the processing of segmentation and profiling for sending commercial communications, for which we require your express consent).
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The execution of the contract: At the time you expressly accept the Terms and Conditions, you become a party to the contract of sale of tickets to NK Producciones Artísticas. In order for us to fulfill our obligations under these Terms and Conditions we need to collect and process your personal data.
- Compliance with a legal obligation: NK Producciones Artísticas as a company, acts as responsible for your data and that is why we must comply with a number of obligations imposed by accounting regulations, tax, consumer, etc.. In those cases where the legal justification for any of our treatments is the fulfillment of a legal obligation, your refusal to provide those personal data that are legally required will make it impossible for you to contract products or services with NK Producciones Artísticas, because doing so would entail a breach of the regulations to which we are subject.
- Your consent: In the event that NK Producciones Artísticas wishes to make any treatment of your data whose legal justification can not be based on any of the reasons explained above, we will request your prior consent for such treatment. In any case, we inform you that in such cases you can always withdraw your consent.
3) How long do we keep your personal data?
In this column we inform you in an indicative way how long your data will be kept. The retention period will depend in any case on the processing of your personal information. You must take into account that certain accounting, tax, consumer, data protection and contract regulations may require us to keep certain customer and user data for a certain period of time.
4) What are your rights?
This column describes the rights that you can exercise over your data, depending on the processing that is carried out on them. You should bear in mind that depending on the legal basis that legitimizes the processing of your data, your rights may be limited. In the following section we detail this aspect.
Below, you will find described in more detail the various treatments that NK Producciones Artísticas performs on your personal data:
5. Processing and sending newsletter.
For what purposes do we process your data?
This treatment is carried out in order to send commercial information via email, and keep you informed of all the news of NK Producciones Artísticas, as well as promotions, information on events, discounts etc..
On what legal basis we treat your data?
The legal basis for the processing of your data is the consent of users.
How long do we keep your personal data?
Your personal data will be processed by NK Producciones Artísticas as long as you do not exercise your right of opposition or deletion. In the event that you exercise these rights, the personal data provided will be kept properly blocked for the legally stipulated period of limitation of actions that may arise from the processing. At the end of the maximum period of data processing, NK Producciones Artísticas will anonymize or delete the user's personal data.
What are your rights?
You have the right to object to receiving commercial communications at any time. You can do this through the following ways:
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Revoking your consent at any time by sending an email requesting it to: info@nkprodarte.com
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Following the instructions at the bottom of the body of each of the electronic communications you receive.You also have the right to access, rectify and delete your data, as well as other rights, as explained in the additional information.
Customer card.
For what purposes do we process your data?
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To correctly process the purchase of product and / or subscription to NK Producciones Artísticas.
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Manage the actual payment of the product purchased or subscription contracted.- Manage any incident related to the product purchased or service contracted.
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Provide customer service by answering questions and responding to inquiries and requests for information through the various channels available.
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Record your interaction with NK Producciones Artísticas through customer service channels.
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Detect and prevent fraud or any illegal action or use.
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Send surveys and evaluations of products, events, etc..
On what legal basis do we treat your data?
Execution of the contract of sale of product or subscription between NK Producciones Artísticas and the customer.
How long do we keep your personal data?
Your personal data will be processed by NK Producciones Artísticas while the contract of sale of product or service contract signed by NK Producciones Artísticas and the customer is in force.
Subsequently, the personal data provided will be kept properly blocked for the legally stipulated period of limitation of actions that may arise as a result of or in connection with contract of sale of product or service contract signed by NK Producciones Artísticas and the customer.
At the end of the maximum period of data processing, NK Producciones Artísticas will anonymize or delete the user's personal data.
What are your rights and how can you exercise them?
You have the right to access, rectify and delete your data, as well as other rights, as explained in the additional information.
6. Group ticketing
For what purposes do we process your data?
The purpose of this treatment is the management of benefits and discounts when the purchase of tickets is processed as a group of people.
On what legal basis do we process your data?
The legal basis for the processing of your data is the consent of the users.
How long do we keep your personal data?
Your personal data will be processed by NK Producciones Artísticas as long as you do not exercise your right of opposition or deletion.
In the event that you exercise these rights, the personal data provided will be kept properly blocked for the legally stipulated period of limitation of actions that may arise from the processing.
At the end of the maximum period of data processing, NK Producciones Artísticas will anonymize or delete the user's personal data.
What are your rights?
You have the right to access, rectify and delete your data, as well as other rights, as explained in the additional information.
7. Handling of questions sent through "Contact".
For what purposes do we process your data?The purpose of this treatment is the management of questions and resolution of doubts sent by the user.
On what legal basis do we process your data?
The legal basis for the processing of your data is the consent of the users.How long do we keep your personal data?
Your personal data will be processed by NK Producciones Artísticas as long as you do not exercise your right of opposition or deletion. In the event that you exercise these rights, the personal data provided will be kept properly blocked for the legally stipulated period of limitation of actions that may arise from the processing. At the end of the maximum period of data processing, NK Producciones Artísticas will anonymize or delete the user's personal data.
What are your rights?You have the right to access, rectify and delete your data, as well as other rights, as explained in the additional information.
8. Analysis of customer and user data for statistical and business purposes.
For what purposes do we process your data?
- Analyze the use and use made by customers and users of the Website and the products and services offered by NK Producciones Artísticas.
- Make reports and business statistics.- Improve the Website and the products and services offered by NK Producciones Artísticas, and adapt them to changing trends in the activity of customers and users.On what legal basis we treat your data?Legitimate interest of NK Producciones Artísticas to know and analyze the efficiency of its activity and business.
How long do we keep your personal data?
Your personal data will be processed by NK Producciones Artísticas for the duration of the promotion and its claim period.Subsequently, the personal data provided will be kept properly blocked for the legally stipulated period of limitation of actions that may arise as a result of or in connection with contract of sale of product or service contract signed by NK Producciones Artísticas and the customer.
At the end of the maximum period of data processing, NK Producciones Artísticas will anonymize or delete the user's personal data.
What are your rights?
You have the right to object to the processing of your data for statistical analysis and business purposes by sending an e-mail to: info@nkprodarte.com.
You also have the right to access, rectify and delete your data, as well as other rights, as explained in the additional information.
9. Maintenance of updated suppression lists to avoid being contacted if so requested by the client or user.
For what purposes do we process your data?
Maintain an updated list of all those customers and users who have requested the deletion of their data or at some point have opposed to our sending commercial communications.
On what legal basis do we process your data?
Legal obligation: Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC obliges us to respect your rights and to keep evidence of our compliance with your request to exercise your right of erasure.
How long do we keep your personal data?
We will keep your personal data for the period of time legally provided for the filing of any claim in relation to the effective or deficient response on our part to the right of deletion or opposition that you have exercised.At the end of the maximum period of data processing, NK Producciones Artísticas will anonymize or delete the user's personal data.
What are your rights?
The rights described in this Privacy Policy are limited because this is a treatment based on a legal obligation as explained in that section.
10. Analysis of use, operation and improvement of the website
For what purposes do we treat your data?
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To recognize the user when he/she returns to the Website.
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To facilitate the sharing of Web Site content through social networks and communication channels.
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To adapt the Web Site to the type of device used by the user.
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Adapt the Web Site to the personalization criteria chosen by the user and remember them.
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Study possible improvements to the Web Site to optimize the usability experience and implement them.
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Display the correct Web Site content requested by the user at all times.
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Enable the possibility of sharing Web Site content on social networks.On what legal basis do we process your data?User consent.
How long do we keep your personal data?
We will keep your personal data for the period of time required for each type of cookie or until you withdraw your consent or exercise your right to object.At the end of the maximum period of data processing, NK Producciones Artísticas will anonymize or delete the user's personal data.What are your rights?You have the right to access, rectify and delete your data, as well as other rights, as explained in the additional information.
11. What are your rights when you provide us with your data?
Below, we provide you with the rights that you as a user of the website can exercise:
Right of access
You have the right to have NK Producciones Artísticas confirm whether or not it is processing your personal data, and if so, the right to know what data is being processed.
Right of rectification
It consists of the possibility that you can modify those data that are inaccurate or incomplete, and must indicate in the request for rectification which data you want to be modified.
Right of opposition
You can oppose at any time to the processing of your data. You have the right to object at any time, for reasons related to your particular situation, that personal data concerning you are subject to processing based on the legitimate interest of the company. NK Producciones Artísticas will stop processing personal data, unless we can prove compelling legitimate grounds for the processing that override your interests, rights and freedoms, or for the formulation, exercise or defense of claims.
Right of deletion
This right allows the deletion of your personal data. The data will be kept blocked in such a way as to prevent its processing, without prejudice to its availability to public administrations, judges and courts, for the attention of possible liabilities that may have arisen from the processing during its statute of limitations.
Right to data portability
You have the right to copy and transfer data from our database to another processing NK Artistic Productions. It is only possible to exercise this right when the processing is based on the performance of a contract or on your consent and the processing is carried out by automated means.
Right to limitation of processing
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This right allows you to ask us to suspend the processing of your data when:
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You contest the accuracy of the data, while NK Producciones Artísticas verifies such accuracy.
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You have exercised your right to object to the processing of your data, while we verify whether the legitimate reasons of NK Producciones Artísticas prevail over yours as a data subject.
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Likewise, this right allows you to ask NK Producciones Artísticas to keep your personal data when:
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The data processing is unlawful and as a data subject you object to the deletion of your data and request instead a limitation of its use. NK Producciones Artísticas no longer needs your personal data for the purposes of processing, but needs them for the formulation, exercise, or defense of claims.
How to exercise these rights?
You may exercise your right by sending us your request to the following email address info@nkprodarte.com or by post, by means of a written and signed request, accompanied by a photocopy of your ID card or passport, addressed to the following address: Rambla del Jardí, 137, 08197 Valldoreix (Barcelona).
We also inform you that, when NK Producciones Artísticas has not properly satisfied the exercise of your rights, you can file a complaint with the Spanish Data Protection Agency (AEPD). If you want more information about this right and how to exercise it you can contact the AEPD:
Tel. 901 100 099 and 91 266 35 17
C/ Jorge Juan,6 28001-Madrid
12. To whom do we disclose your personal data?
NK Producciones Artísticas does not disclose the personal information you provide through the channels described in paragraph four, unless it is necessary for the provision of the contracted service such as communication to payment platforms, banks and companies so that transactions can be processed, or theaters linked to the event.
Likewise, it is possible that we may communicate your personal data, subject to a legal requirement or basis that legitimizes the communication to courts or public administration agencies.
Other possible third parties to whom we may disclose your data, subject to a legal requirement or basis for disclosure:
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Legal advisors
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Courts
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Tax Administration
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Government agencies and public administration
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Law enforcement agencies.
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Data processors who, in order to provide the necessary services, must access certain information and/or personal data.
These are, for example, the transport and courier companies in charge of delivering your order to the requested address. The data may be transferred to suppliers with access to data with whom we formalize the obligations and responsibilities they assume in the processing of data, as Data Processors. NK Producciones Artísticas subscribes the corresponding processing contracts that include the due guarantees regarding the processing of personal data, confidentiality and cancellation, destruction or return.
13. Are your data safe?
In order to ensure fair and transparent processing of your personal information, we will adopt appropriate procedures including the implementation of technical and organizational measures that take into account the potential risk and correct any inaccuracies identified in the personal data processed, so that the risk of any errors is minimized, treating your data fairly and securely.
All information you provide to us is stored on secure servers. Unfortunately, the transmission or communication of information via the Internet is not completely secure. Therefore, once we have received all of your information, we will use strict security procedures to try to prevent unauthorized access.
We also ensure that our service providers also have appropriate security standards for the protection of personal data to which they have or may have access, in accordance with applicable data protection legislation.
14. Changes to this Privacy Policy
This Privacy Policy may change over time due to possible changes in criteria followed by the competent supervisory authority on data protection at any given time. NK Producciones Artísticas therefore reserves the right to modify this Privacy Policy in order to adapt it to such criteria, as well as jurisprudential or legislative developments.Last version: May 2018.
15. Contact
If you have any questions about the treatments we do on your personal data, please write to info@nkprodarte.co